Terms & Conditions

2.1 Permitted Use

You may access and use the Site for lawful purposes related to evaluating, researching, or inquiring about InnoTech Systems' products and services. You agree not to:

• Use the Site in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the Site or its infrastructure
• Introduce viruses, trojans, worms, or other malicious or harmful material
• Use automated tools, scrapers, or bots to collect data from the Site without our prior written consent
• Reproduce, duplicate, copy, or resell any part of the Site in contravention of these Terms

2.2 Account Access

Certain areas of the Site (such as the documentation portal) may require registration or login credentials. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at info@innotech-sys.com if you suspect unauthorised access.

3.1 Ownership

All content on the Site — including but not limited to text, graphics, logos, product names, technical descriptions, diagrams, photographs, and software — is the property of InnoTech Systems or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

3.2 Trademarks

"InnoTech Systems," "SafeGuard," "AutoDuck," "RADARLink," and related product names are trademarks or service marks of InnoTech Systems. You may not use these marks without prior written permission.

3.3 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site solely for the purpose of evaluating or engaging with InnoTech Systems' products and services. This licence does not include the right to:

• Modify, adapt, or create derivative works from Site content
• Commercially exploit any content from the Site
• Remove or alter any copyright, trademark, or proprietary notices

4.1 Data We Collect

When you interact with the Site, we may collect:

• Contact form submissions — name, email address, company name, phone number, and message content, used solely to respond to your enquiry
• Device and usage data — IP address, browser type, operating system, pages visited, and time on site, collected automatically for analytics and security purposes
• Communications — any information you provide when contacting our team via email or the Site

4.2 How We Use Your Data

We use collected data to: respond to enquiries and service requests; improve the performance and content of the Site; detect and prevent fraud, spam, or security threats; and comply with legal obligations. We do not sell your personal data to third parties. We do not use contact form submissions for marketing purposes unless you have explicitly opted in.

4.3 Cookies

The Site uses cookies for functionality and analytics purposes. A full breakdown of the cookies we use, their purpose, and their duration is available in our Cookie Policy. You may manage your cookie preferences at any time via the Cookie Settings option in the Site footer.

4.4 Data Retention

Contact form and enquiry data is retained for as long as necessary to respond to your request and for a reasonable period thereafter for record-keeping purposes. We will honour any request to delete your data where we are not legally required to retain it.

4.5 Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your personal data; object to or restrict certain processing activities; or request a portable copy of your data. To exercise any of these rights, contact us at info@innotech-sys.com.

4.6 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. In the event of a data breach that affects your personal data, we will take prompt steps to contain the breach, assess risk, and notify affected individuals and relevant regulators as required by law. For full details on how we handle personal data, refer to our Privacy Policy.

5.1 Site is Informational

The Site provides information about InnoTech Systems' products, services, and capabilities. Nothing on the Site constitutes a binding offer, quotation, or contract for the supply of products or services. All commercial engagements are governed by separate written agreements negotiated between InnoTech Systems and the customer.

5.2 Demo Requests

Submitting a demo request through the Site initiates a sales conversation only. It does not constitute a commitment by InnoTech Systems to provide a demonstration, proposal, or service within any specified timeframe.

5.3 Accuracy of Information

We make reasonable efforts to ensure that information on the Site is accurate and up to date. However, we make no warranty that the Site is free of errors or that specifications, capabilities, or availability described are final. Product capabilities are subject to change. Always confirm current specifications directly with our team.

8.1 No Warranties

The Site and all content on it are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, InnoTech Systems disclaims all implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8.2 Availability

We do not guarantee that the Site will be available at all times or that access will be uninterrupted or error-free. We reserve the right to suspend, withdraw, or modify the Site at any time without notice.