Legal
Effective Date: February 1, 2025
Last Updated: February 2025
InnoTech Systems ("InnoTech," "we," "our," or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have over it.
This policy applies to all personal data collected through our website at https://innotech-sys.com ("Site"), including contact forms, demo requests, and any other interactions with our online presence.
Please read this policy carefully. By using the Site, you acknowledge that you have read and understood how we handle your personal data. For information about cookies specifically, see our Cookie Policy.
InnoTech Systems is an autonomous infrastructure company that develops charging, safety monitoring, and vehicle communication systems for industrial and commercial applications.
Registered Address:
InnoTech Systems
2834 Paraiso Way
La Crescenta-Montrose, CA 91214
United States
Data Controller Contact:
info@innotech-sys.com
https://innotech-sys.com/contact
For the purposes of applicable data protection law — including the EU General Data Protection Regulation (GDPR) and the UK GDPR — InnoTech Systems is the data controller in respect of personal data collected through this Site.
We collect personal data in the following ways:
Contact Form Submissions
When you submit an enquiry through our contact form, we collect: first and last name; business email address; company name; phone number (if provided); industry and area of interest (if selected); and the content of your message. This data is used solely to respond to your enquiry. It is not used for marketing unless you have separately opted in.
Demo and Consultation Requests
When you request a product demonstration or site assessment, we collect the same fields as above, plus vehicle types or operational context you describe, and facility or deployment information you share voluntarily. This data is used to scope and prepare your demonstration. It may be shared with members of our sales and engineering teams who are involved in your consultation.
Email Correspondence
If you contact us directly by email, we retain the content of that correspondence and any personal data contained within it for the purpose of handling your request and maintaining a record of our communication.
When you visit the Site, we and our third-party service providers automatically collect certain technical and behavioural data, including:
This data is collected through cookies and analytics technologies. See our Cookie Policy for full details of the tools we use, including Google Analytics, Google Tag Manager, the Meta Pixel, and the LinkedIn Insight Tag.
We may receive data about you from third-party sources, including: LinkedIn — aggregate demographic data about visitors who arrive via LinkedIn campaigns; Meta (Facebook) — aggregate audience and campaign performance data; Google — campaign and conversion data from Google Ads and Analytics. This data is received in aggregate or pseudonymised form and is used to measure the performance of our advertising campaigns.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, we process your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Responding to contact form and demo requests | Legitimate interests — we have a legitimate interest in responding to business enquiries |
| Sending follow-up sales communications where you have enquired | Legitimate interests — follow-up is reasonably expected when a business enquiry is submitted |
| Website analytics (Google Analytics) | Consent — collected via cookie banner |
| Marketing and advertising cookies (Meta Pixel, LinkedIn Insight Tag) | Consent — collected via cookie banner |
| Security monitoring and fraud prevention | Legitimate interests — we have a legitimate interest in protecting our systems and users |
| Compliance with legal obligations | Legal obligation |
Where we rely on consent as the legal basis, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw consent for cookies, use the Cookie Settings link in the Site footer.
Where we rely on legitimate interests, you have the right to object to that processing. See Section 8 for how to exercise your rights.
We use the personal data we collect for the following purposes:
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
InnoTech Systems is based in the United States. If you are accessing the Site from the EEA, the UK, or another jurisdiction with data transfer restrictions, your personal data may be transferred to and processed in the United States, which may not provide the same level of data protection as your home jurisdiction.
Where we transfer data from the EEA or UK to the United States or other third countries, we rely on appropriate safeguards, which may include: Standard Contractual Clauses (SCCs) approved by the European Commission; UK International Data Transfer Agreements (IDTAs) where applicable; and transfers to organisations that participate in recognised adequacy frameworks.
Our third-party providers (Google, Meta, LinkedIn) have their own international transfer mechanisms documented in their respective privacy policies.
Depending on your location, you have the following rights in relation to your personal data:
| Right | Description |
|---|---|
| Right of access | Request a copy of the personal data we hold about you |
| Right to rectification | Request correction of inaccurate or incomplete data |
| Right to erasure | Request deletion of your personal data where we have no lawful reason to retain it |
| Right to restriction | Request that we limit how we use your data in certain circumstances |
| Right to data portability | Request your data in a structured, machine-readable format |
| Right to object | Object to processing based on legitimate interests or for direct marketing purposes |
| Right to withdraw consent | Withdraw consent at any time where consent is the legal basis for processing |
California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including: the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising privacy rights.
We do not sell or share personal information for cross-context behavioural advertising as defined under California law, except where you have consented to marketing cookies via the cookie banner.
To exercise any of the rights listed above, contact us at:
Email: info@innotech-sys.com
Web: https://innotech-sys.com/contact
We will respond to all requests within 30 days. We may need to verify your identity before processing certain requests. We will not charge a fee for reasonable requests.
If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. For EU residents, a list of supervisory authorities is available at edpb.europa.eu. For UK residents, the relevant authority is the Information Commissioner's Office at ico.org.uk.
We retain personal data only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law.
| Data Type | Retention Period |
|---|---|
| Contact form and demo request data | 3 years from last interaction, or until deletion is requested |
| Email correspondence | 3 years from last interaction |
| Analytics data (Google Analytics) | 14 months (configured in GA4 settings) |
| Marketing audience data (Meta, LinkedIn) | As determined by each platform's data retention policies |
| Security and access logs | 12 months |
After the applicable retention period, data is securely deleted or anonymised so it can no longer be associated with you.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: encryption of data in transit using TLS; access controls limiting data access to authorised personnel only; regular review of our security practices and third-party providers; and secure hosting infrastructure through Vercel.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will notify you and relevant authorities promptly in the event of a data breach that poses a risk to your rights and freedoms, as required by law.
Our Site and services are directed at business professionals and are not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us at info@innotech-sys.com and we will delete it promptly.
The Site may contain links to third-party websites, including partner sites, industry resources, and social media platforms. These sites operate under their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of any third-party website.
We may update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Where required by law, we will notify you more prominently or seek your consent.
We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acknowledgment of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact:
InnoTech Systems
2834 Paraiso Way
La Crescenta-Montrose, CA 91214
United States
Email: info@innotech-sys.com
Web: https://innotech-sys.com/contact
© 2025 InnoTech Systems. All rights reserved.
